1. Saad A. Al-Nafisah
Saad A. Al-Nafisah
P.O.Box 23760 Riyadh 11436
Home: +966 1 4300506
Mobile: +966 530232209
E-mail: nafisahs@sct.gov.sa
Education
High school degree
Riyadh, Saudi Arabia.
Professional Marketing Diploma
Riyadh Chamber of Commerce & Industry
Business Studies - Marketing
Current student at the Arab Open University
Languages
Fluent in English and Arabic
Citizenship
Saudi
Experience
Career Objective
Seeking a position with a reputable organization that
will allow me to utilize my knowledge, experience
and skills to successfully achieve my stakeholders’
objectives.
Profile
I possess solid training in marketing and research
coupled with extensive experience in information
gathering and research/analysis.
My experience with the Saudi Commission for
Tourism and National Heritage focused primarily on
managing Research projects with an emphasis on
statistical research and. With this experience, I have
developed my management and Research skills,
which I am eager to practice in the Privet Industry.
Among my accomplishments, I produce Hotels
directory and Furthermore, I developed and
participate on the 2nd
, 3ed and 4th Tourism Service
Directory which is available online at
www.mas.gov.sa and been distributed on all over the
kingdom
Saudi Commission for Tourism and National
Heritage-Riyadh
June 2002 - Present
Head of Supply studies
National Center for Tourism Information &
Research
June 2002- Present
Developed department’s database.
Data Management.
Working with the accommodation statistics team, with
an objective of building a colossal database for the
accommodation sector within the KSA.
Data Collection, Processing and analysis.
Designing questioners and data processing (Entry,
analysis, graphic and Design) in various field.
Prepare plans, contracts, and budgets.
Developing, control and follow-up plans for projects.
Project management.
Releasing a quarterly accommodation statistics monitor
report for analyzing accommodation raw data that
follows World Tourism Organization (WTO) standards
2. Saad A. Al-Nafisah
to meet our stakeholder’s needs.
Project Manager for Hotels Statistics Survey (AS) from
2004-2016: AS is the backbone for accommodation
statistics, this survey conducted in cooperation with the
international consulting
Firm’s ERNST&YOUNG, SYNOVATE, PARK, Qyas, and
YouGov Siraj With an objective to come up with many
indicators such as room/bed occupancy rates, revenue,
average length of stay…etc which allow for better planning
& marketing for this sector.
Tourism Establishments Survey 2007, 2008 Project
Manager.
Domestic and international survey 2008 Project
Manager.
Served as the “Right fax” administrator;
Gathered and provided statistical information on all
aspects of the SCTA departments.
Conducted quantitative and qualitative surveys on
tourist’s perception
Member of team representing (MAS) center Statistics
Forum in Riyadh 2004.
Member of team representing (SCTA) in the Arabian
Travel Market (ATM) in Dubai 2006 and 2014.
Organizer of MAS center participation in Riyadh
International Book Fair 2006
Representing (MAS) Center in the Marketing Research
Forum 2007 in Dubai
Member of team representing (SCTA) in the Saudi
Travel & Tourism Investment Market (STTIM) 2008-
2012 in Riyadh.
Member of team representing (SCTA) in the Gulf
tourism and community Forum 1 2008 in Al Madinah
Al Munawarh.
Organizer of MAS center participation in Riyadh
International Book Fair 2010.
Tourism Establishments Survey 2015 and 2016 Project
Manager.
Demands Survey 2015-2017 Quality control Manager.
Saudi Arabia Tourism Investments 2015 Project
Manager.
Secondary Data’s Project Manager.
Saudization in Tourism Sector with ministry of labor
Department Representative.
3. Saad A. Al-Nafisah
Other Experience Claims officer
Saudi insurance company (METHAQ)
October 2001- June 2002
Review all the demands that comes from the customers
Approve the demands that comes from the customers
Monthly report and study all the reputable cases
Review the financial status for the corporate companies.
Assistant front office manager
Holldy Inn Hotel (MENHAL)
September 1996- October 2001
Take care of all the customer and guest relations ship.
To ensure the efficient running of floor operations and
the continued profitability of the restaurant.
To provide support for the General Manager and
promote a harmonious working relationship between all
staff and customers.
To manage staff effectively by Ensuring that the
Company’s high standards of customer service are
maintained at all times.
To ensure training initiatives and policy updates are
communicated to all relevant staff.
All company policies and procedures are adhered to
and enforced.
There is a positive, open line of communication amongst
all staff & customers.
Ensuring that staff are consistently up-selling products
& promotional.
Adhering to security and safety responsibilities of the
premises, staff, and customers as advised by upper
management and the Directors.
Review the reservation and insure that satisfy the
costumer’s needs.
Market and sale to the government sector
Handle the relation ships for the government sector
Responsible as a night manager to handle and insure
that everything working fine.
Prepare daily closing financial report.