Alan Nili, DO

What an amazon doctor and human being. My whole family has been with Dr. Nili for well over 20 years now. For as long as I can remember he's been pushing to help improve my and my family's health. He cares and he follows through to make sure you're doing better. He calls when you least expect a doctor to call, just to let you know he's thinking about you. What I love most about him is that he's not a pill pusher. He motivates me to find alternative solutions towards improved health. He leads by example as he's on his own journey for maintaining optimum health.

He pays attention to detail, and makes you feel very comfortable with addressing difficult to talk about health subjects. I am blessed to have Dr. Alan Nili as my doctor.

Initially this was a great place when I first started going, but I soon realized it was the worst. I went to the doctor to determine what was going on with my migraines and pain in my abdominal area. The doctor did blood work and stated everything was fine and that I was ok even though I was having severe migraines. She told me that it was normal that everyone including she had severe migraines, disregarding my pain. I requested more blood work and was told no by the doctor that it wasn't necessary because I was healthy. Additionally, I was given a call by the doctor based on a CT scan follow up, and she provided very vague explanation to my results. Towards the end of the phone call she decides to mention " oh by the way has anyone told you have PCOS," it was very inconsiderate and it was as though I was pulling teeth asking for more information regarding PCOS. I stopped going here and instead found a holistic doctor in the area ( which I highly recommend if you need answers) and it was determined my iron levels were on the floor that I almost had to go to the ER. Unfortunately, I did not have a very good experience and was ignored when I was clear about symptoms I had. Though the doctor here proclaimed I was healthy when I went to the holistic doctor all my vitamin levels were on the floor. So, therefore I do not recommend this place. I believe the doctor I saw here was Maryam.

This review is in regards to the billing department and the front desk.

I work in the medical field so I know how medical practices run. My husband and I needed our annual physical so we went here. I schedule two different appointments for myself and my husband. I went first. I was told by the NP that they do not physicals on the first visit. I would have to get lab work and return for the physical. Okay...? That's a first. I got my bloodwork - got the results back and called to schedule ANOTHER annual physical. I scheduled my appointment before getting a phone call from the office about my results. If you read the registration forms - it takes them 2 weeks to get back to you in regards to your results - just an FYI. Even though you get an email from Quest Diagnostics first, within 3-5 days.
When I called to schedule my appointment, I stated to the receptionist "I would like to schedule a follow-up appointment for my annual physical. I received my labwork from my initial visit and was told I needed to do that first before your office can do the physical."
However, when the NP came in, she stated the visit was only for a follow-up and she didn't have enough time to do the physical. Uhh... What? Strike 2.
I informed her of the situation, offered no apology, and stated she will do the physical. She was not rude about it. And she answered all the questions I had. She didn't rush me at all. I felt bad because it just puts her behind schedule. So - a scheduling error. It would ALSO be helpful if the receptionist informs new patients that they do not do physicals on the 1st visit. Because I have never heard of this before. (Side note: I have PPO.)
Also, if I am coming in for my annual physical - I do not have to pay a co-pay. BUT they make you pay, no matter what. If you have insurance, you DO NOT pay anything during your annual physical appointment. Strike 3.
Here's a train of thought: it would be nice to do the physical during your initial appointment, give the patient paperwork for the lab and then call with the results. If they need to come back (due to abnormal results), they can schedule an appointment. Why do patients come back twice? So you can get money from insurance?
That was the case for me. My husband went 2 weeks after me. They billed his FIRST INITIAL visit as preventative. They billed MY FIRST INITIAL visit as an office visit, and my 2nd visit as preventative.
After speaking with my insurance and informing them of the situation, I called the billing department who kept saying "I understand. I understand. We will contact your insurance and see what's going on." However, they never did. I received a phone call today (over 60 days after speaking with them) from a rude male who states they never received a phone call or new claim from my insurance in regards to my visit. Again, he stated 'I understand. I understand. However...'. If you understand what I was saying, you don't need to continue with 'however', "bro".
WHY WOULD THE INSURANCE MAIL YOU A NEW CLAIM? YOU are suppose to send them the CORRECT CODES so that we can process it. YOU are suppose to contact them to correct YOUR ERROR. However, they put the blame on patients and the insurance saying that me, the patient, was suppose to do it. The insurance is suppose to do it. Not them.
Again, I'm an office manager at a medical practice, I know how billing works. I know the codes. What they are doing is unlawful. They want you to come back twice so that they can get the money. NO ONE should have to go back twice for an annual physical - they just want the money so that they can charge 1 as an office visit and the other as preventative.
I would give this place 1 star, but the NP was extremely nice - hence the extra star. They need to be compensating me for the 2 hours I was on the phone was insurance. Ridiculous. The doctors may be good but we weary of the billing department. Look over your EOBs before sending payment.

I have had experiences with Dr. Alan Nili for two years and overall, he is a great doctor. However, it can be quite challenging to schedule an appointment with him due to the high demand and traffic. As a result, it's more common to end up seeing his nurse, Ms. Maryam, during annual check-ups.

Dr. Nili possesses extensive knowledge and demonstrates a thorough understanding of his patients' concerns. He takes the time to delve deep into their medical issues. I must also mention that his team members are excellent.

My only complaint is that on occasion, they recommend certain vaccines that may not be necessary. Additionally, it would be preferable to have at least one annual appointment with the doctor.

Like a previous review, I can say the same. Dr. Nili, Maryam and the whole staff... They are an extension of our family. My husband, my daughter and I, we are very grateful for them. We've been Dr. Nili's patients since 2010.

Great Family Physician!
Dr. Nili is the only doctor my family and I can TRUST! He has been our physician for over 12 years and I'm so thankful to know him as our family doctor. He has so much caring for his patients. He will be our forever doctor.
His team in the office are very professional and caring as well.
We appreciate all you do for us Dr. Nili, Maryam, April, Aida and team!

Alan Nili is the best primary care physician I have found because he spends the time to help you with not only medicine but psychology and other aspects of holistic medicine. He is very smart, knowledgeable and friendly. He has an excellent staff and was so happy to find him. He put my mind at ease and I knew that I could help myself with the health ailments I had.

I recently had an annual check-up with Dr. Alan Nili.
The experience was unlike any other annual check-up I have ever done.
The thorough examination, the attention to detail, and the level of care were unlike anything else I have experienced. I will highly recommend Dr. Nili to anyone who looks for a caring doctor who pays attention to all details, including family history, past health history, and your current age, and what you need to do to stay healthy.

Dr Nili, NP Maryam, and staff have proven to be the absolute best in terms of the level of care provided to patients. My family and I are all patients and are grateful to have him as our primary care physician. He is diligent, thorough, patient, and genuinely cares.

I love Dr. Nili so much. I can't begin to tell you how much he has helped me improve my health. My mother trusted him enough to send me there and I'm so grateful. I don't usually have to wait long and he is so kind and understanding, I never feel ashamed and am always so comfortable. He is so knowledgeable, I'm happy that i'm in good hands :)